State Farm® Insurance Agent Lance Cook

"Agent Briana was awesome and she was very friendly, very awesome to talk to, helped me save over $100 on my auto policy; highly rated and recommended!!"

"Stephanie has been absolutely amazing. She's helped me so much in the past few days with my questions and getting everything sorted with my insurance. She's so friendly every time I talk to her. Thank you!"

"Briana Despian is an absolute delight to work with. Her follow-up and careful diligence are exceptional and rare in today's world! I recently changed agents due to a lack of customer service at the previous agent and am happy with my new choice of Lance Cook and his team. Thanks for the help."

"Working with Briana at Lance Cook State Farm has been AWESOME!!! Today, I just found out by bundling my home and auto, I received a discount. Saving MORE MONEY! $$$$"

"Thank you Andy for your help today. I am very pleased with the communication and information delivered by you. I am sorry it took me so long to reach out to State Farm for what turned out to be an amazing quote on an awesome policy. Thank you for your help. Looking forward to making some referrals. Good luck."

"We received help from Jessica D. with making a few changes to our auto insurance and she was such a great help. She informed us of certain things we did not know and also was very patient with decisions we kept changing back and forth, very understanding and knowledgeable."

"Brianna was professional, knowledgeable, and very helpful. She clearly explained the savings on my auto insurance and ensured I understood all details. I appreciate her assistance and excellent customer service."

"From beginning to end, Stephanie Kates was awesome! Great customer service and helpful in getting us the coverage we needed. So grateful for the folks at the Lance Cook office."

"I had an amazing experience with Briana. Awesome personality and customer service. She was very helpful with what I needed done and even sold me on a solid life insurance policy I wasn’t even thinking about for a great price! I could talk to her for hours!"

"Briana was exceptional in every way. She was kind, knowledgeable, and consistently professional. She set a level of excellence that few have met in my experience. Truly grateful for her care and expertise Thank you again, Briana!"

"Ms. Briana Despian assisted me in programming my auto discount module for my automobiles, for which I was most grateful. She was most professional and helpful in explaining the setup while successfully completing the task at hand. Due to my lack of mobile technology skills, this was truly appreciated. I t is is my opinion that Ms. Despina is most knowledgeable in assisting and meeting the services of State Farm customers. She is a quality asset for State Farm Insurance. Sincerely, John F. Bryson"

"Lance Cook and his team are always willing to help!"

"Briana went above and beyond to help me get several houses insured on short notice. She wa very helpful and made the whole process easy for me. Thanks again Bri!!"

"Briana was extremely helpful and patient with me. I’m not the easiest to deal with but Briana was excellent throughout the months long process which led to me switching my auto and homeowners insurance to State Farm."

"Very responsive and easy to work it. Been with them for 14 years and will continue to."

"Stellar customer service. Briana and Precious are knowledgeable, attentive, and top-notch when it comes to handling policy updates or questions!"

"Excellent service from Briana. Friendly and efficient. Went above and beyond."

"I had a really great experience with Brianna. I spoke with her yesterday and she called me back today. She was pleasant and helped me promptly!"

"Bri is always a pleasure to talk to. Fast, friendly and efficient."

"Today, Jessica assisted in helping me better understand questions I had concerning recent billing. I am thankful for the professional and courteous support I received not only from Jessica, but everyone on Lance Cook’s State Farm team who I have dealt with over the years."

"I spoke with Briana and she was really awesome! She explained everything that I needed to know thoroughly and she was very sweet the entire time.🫶🏽"

"Jessica Dye was absolutely awesome and amazzzing! Not only did she teach me the breakdowns of the quote, but she also helped me with bundling and finding discounts that saved me tremendously. She really cared and her compassion resonates through the phone making the usually dreaded process so smooth and simple. Great experience!!! Kim R"

"I reached out to Lance Cook State Farm to see if I could save some on my home & auto bundle all while switching to a reputable local broker. Agent Tanner Botts was extremely helpful and was able to save me over $600 annually on home insurance alone, but with better coverage than I had prior. Their team took a lot of dedicated time to walk through all my questions and stipulations. Would highly recommend to anyone new to the Hickory area or looking for competitive rates."

"Bri was an absolute delight to sort out business with. She handled my concern with priority. She was very attentive and followed up with us as promised. She was very helpful. Thank You Brianna!"

"Bri was an absolute delight to sort out business with. She handled our concern with priority and determination to find out the problem. She was very attentive and followed up with us as promised. Thank You Brianna!"